Privacy Policy

FutureBatao ("we", "us", "the Service") provides astrology guidance at futurebatao.com. This policy explains what information we collect, why, and the choices you have. By using the Service you agree to this policy.

1. Information we collect

• Account details — your email address and name, used to create and secure your account (login is via one-time codes sent to your email).
• Birth and profile details you choose to share — date, time and place of birth, gender, zodiac sign, relationship details. These are used solely to personalise your readings. They are optional.
• Questions and conversations — messages you send to our AI astrologer or to human astrologers, and the readings generated for you. We store these so you can revisit them and so your consultations have continuity.
• Photos you upload — palm or face photos, only if you use those reading features.
• Payment information — payments are processed by Razorpay. We receive and store the order amount, status, and reference IDs. We never see or store your card number, UPI PIN, or banking credentials.
• Technical data — standard server logs (IP address, browser type, pages requested) used for security and troubleshooting.

2. How we use your information

• To generate your readings and consultations — including sharing the question and relevant birth details you provide with our AI processing partners (see section 3).
• To operate your account: login codes, payment confirmation, replies from astrologers, and important service notices by email.
• To prevent abuse (rate limiting, fraud checks) and to improve the Service.
• We do not sell your personal information, and we do not use your birth details or conversations for third-party advertising.

3. Who we share data with

We share the minimum needed with service providers who help us run FutureBatao:

• AI providers (Anthropic; OpenAI for photo-based readings) — receive the content of your question, relevant profile details, and uploaded photos in order to generate the reading.
• Razorpay — processes payments.
• Zoho — delivers our emails (login codes, notifications).
• Human astrologers on our platform — see the conversations you have with them and the name on your profile.
• Authorities, if required by law.

4. Data retention & your rights

• Your account data and consultation history are kept while your account is active.
• You may request a copy of your data, correction of inaccurate data, or deletion of your account and associated data by emailing contact@futurebatao.com. We will action deletion requests within 30 days, except records we must keep by law (e.g. payment records).
• You can edit your profile details anytime in Account → Settings.

5. Cookies and local storage

We use essential cookies and browser local storage to keep you signed in and remember your session. We do not use third-party advertising or tracking cookies.

6. Security

Passwords are stored using industry-standard one-way hashing; sessions use signed tokens; payments are signature-verified with Razorpay. No system is perfectly secure — please keep your email account safe, as it is the key to your login.

7. Children

The Service is intended for users aged 18 and above.

8. Changes & contact

We may update this policy; material changes will be announced on this page with a new date. Questions: contact@futurebatao.com.